PRIVACY POLICY


Effective Date:  May 10 2018
Notice Version: 1.0

Data Controller Contact Information:
Kirsty Moore

As customers and fans of Roly Poly Pillow®, I may hold some information about you (your name, email address, and in some cases, your postal address and telephone number). These terms and conditions set out how Roly Poly Pillow® collects, uses and stores this information.

But if you still have any pressing questions after reading this, please contact info@rolypolypillow.com

IMPORTANT NOTE: When talking about "information", this is referring to your contact details. Roly Poly Pillow® never has access to your financial information when you make payments using Stripe (our online payment provider). All sensitive financial information is held securely by the processing companies, and they never share this with me, or anyone else.

How Roly Poly Pillow® collects information

Roly Poly Pillow® uses Mailchimp to manage our mailing list, and you can sign up for our newsletter here. You will only ever end up on this mailing list if you have signed up for our newsletter, or if you have specifically asked us to add you to it.

Whenever you order a Roly Poly Pillow® product, either directly or through my online shop, you give sufficient information about you to enable us to process the order.

I also have a commission request form which asks for your contact information. 

The website provider Roly Poly Pillow® uses, Squarespace, has cookies enabled for this site to make sure your computer (or other device) is recognised when you visit here again.

Who has access to your information

Roly Poly Pillow® uses MailChimp as a way of managing our mailing list, and your details are also stored on their servers (click the links to find out more about their Privacy Policy and Terms of Use). 

If you pay me using Stripe, they will also hold information about you. You can read their Privacy Policy here.

How Roly Poly Pillow® uses your information

Roly Poly Pillow® will send out newsletters to those who have signed up to my mailing list to receive information about Roly Poly Pillow®.  This is the sort of thing you can expect to receive:

  • dates for your diary involving Roly Poly Pillow® such a discount dates, new product dates or important date related to safer sleeping.
  • information about what's happening at Roly Poly Pillow® headquarters. We’re a mum-run, family business so are happy to share our world with you.

How I store information

Mailchimp hosts details of all members of Roly Poly Pillow® mailing list on their secure servers.

Your rights

You can ask Roly Poly Pillow® at any time what information we hold about you, and we will give you full details free of charge. You also have the right to ask that your details be deleted, amended or transferred. If you ever change your mind about what information, if any, you want me to hold on your behalf, just contact info@rolypolypillow.com 

There's a helpful article you can read on the Which? website if you want to find out why you've been bombarded with so many emails.  

This website is hosted by Squarespace and its use is subject to Squarespace's Terms of Use and Privacy Policy.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Roly Poly Pillow®

info@rolypolypillow.com

+44 (0)7552688383

Company address: 228 Crawley Road, Horsham, West Sussex, RH12 4HE

Company number: 11083766

Company address: 228 Crawley Road, Horsham, West Sussex, RH12 4HE

Last updated 21.05.2018