Terms and conditions


This website is operated by Roly Poly Pillow® ltd. Throughout the site, the terms “we”, “us” and “our” refer to Roly Poly Pillow ltd. Roly Poly Pillow ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

All content included on this website, including but not limited to text, graphics, logos, images and all related intellectual property, is the property of Roly Poly Pillow®. By continuing to use the website you acknowledge that such material is protected by applicable UK and international intellectual property and other laws.

The name Roly Poly Pillow ® is a UK registered trademark. No rights are granted to use any trademarks on this website without our prior written consent.

This website is intended for use by UK residents only.

Roly Poly Pillow® products are registered and protected designs.  Attempts to copy these designs will be classed as infringement.

Online store terms

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

While we endeavour to ensure that the website is available 24 hours a day, we shall not be liable if, for any reason, it is unavailable at any time or for any period. We give no warranties as to its availability, performance or accessibility. Access to this website may be suspended temporarily and without notice at our discretion including without limit in the case of system failure, maintenance or repair or for reasons beyond our control. You should be aware that you use the website and its content at your own risk

Conditions of sale

The use of Roly Poly Pillow® sheet and pillowcase in one is explicitly for the use of children over the age of 12 months. Pillows should only be used when children are over the age of 12 months. Please ensure that you follow the instructions on how to use your Roly Poly Pillow® sheet and pillowcase in one. The company will not be held liable for incorrect usage or user negligence.

When an order is placed through the website an acknowledgement email will be sent. This is acknowledgement that we have received your order and does not confirm our acceptance of your offer to buy the product(s) that you have ordered. We only accept your offer and conclude the contract of sale when we have received payment from you. If a product is unavailable or out of stock we will inform you promptly and advise on availability. If for any reason, we do not accept your order, no payment shall be taken under normal circumstances. However, if you have paid for your order, Roly Poly Pillow® will refund your payment in full.

We will endeavour to dispatch orders within 24 hours of receipt but this may vary subject to stock availability. Roly Poly Pillow only stocks to the UK and orders are dispatched by Royal Mail 1st class post and usually received within 2 working days. Whilst we make every effort to deliver within the time stated on our website, we will not be liable for any loss caused to you by late delivery. If products are returned to us as undeliverable, we shall refund the price of the products unless the address provided to us proves incorrect or invalid.

We reserve the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch. If purchases are cancelled for any reason prior to dispatch we will refund you in full.

We will not be liable for any failure or delay in performing our obligations where that failure or delay results from any cause that is beyond our reasonable control such as power failure, internet service provider failure, fire, flood or any other event that is beyond our control.

This website and these Terms of usage are governed by and construed in accordance with the Law of England and Wales and shall have exclusive jurisdiction in respect of the same.

General conditions

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

Modifications to the service and prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Products

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Third party links

Third-party links on this site may direct you to third-party websites (such as The Lullaby Trust). We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User comment, feedback and other submission

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Errors, inaccuracies and omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Disclaimer of warranties; limitation of liability

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Roly Poly Pillow ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Our liability shall be limited to the maximum extent permitted by law.

Prohibited uses

In addition to other prohibitions as set forth in the Terms and conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Contact Roly Poly Pillow®

info@rolypolypillow.com

+44 (0)7552688383

Company address: 228 Crawley Road,

Horsham, West Sussex, RH12 4HE

Company number: 11083766

Company address: 228 Crawley Road, Horsham, West Sussex, RH12 4HE

Last updated 21.05.2018